Instacart scraps AI pricing tests that made some products more expensive
TL;DR
Instacart has ended AI pricing tests that resulted in different prices for the same items, now ensuring uniform pricing for all users. This follows a report and lawmaker scrutiny over variable pricing practices.
Instacart is ending its AI-powered pricing tests, which led some users to see higher prices on certain products than others. "Now, if two families are shopping for the same items, at the same time, from the same store location on Instacart, they see the same prices - period," Instacart writes in a blog post on Monday.
The change comes just weeks after a study from Groundwork Collaborative, Consumer Reports, and More Perfect Union found that Instacart offered multiple price points for the same grocery items at the same store. The report drew attention from lawmakers, including Sen. Chuck Schumer (D-NY), who said in a letter to the Federal Tr …