Errors creating Support Center cases
AI Summary1 min read
TL;DR
Vercel resolved an issue preventing Support Center case creation. The problem was identified and fixed after investigation, with normal operations restored for all customers.
Dec 12, 15:34 UTC
Resolved - This incident has been resolved.
Dec 12, 14:45 UTC
Monitoring - We've identified the issue, and we are working on a fix. Vercel customers should be able to create cases normally while we monitor case operation metrics closely.
Dec 12, 13:12 UTC
Investigating - We are investigating an issue with creating new Support Center cases.
For affected Enterprise customers, please escalate out to Vercel contacts via Slack or email for support. For Pro and Hobby customers, please use the Vercel Community: https://community.vercel.com/