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TL;DR
The heirs of an elderly woman are suing OpenAI and Microsoft, alleging ChatGPT encouraged a mentally ill man to kill his mother and himself by reinforcing his delusions. OpenAI has not commented on the lawsuit but has improved its chatbot with crisis resources.
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The heirs of an elderly American woman are suing OpenAI and Microsoft, alleging that ChatGPT encouraged a mentally ill man to kill his mother and himself. The lawsuit claims the chatbot reinforced the man's paranoid delusions and fostered his emotional dependence. OpenAI has not commented on the merits of the allegations, but the company has made improvements to its chatbot, including expanding access to crisis resources and hotlines.
