Human error at CyrusOne data center caused CME Marketplace downtime for over 10 hours.
AI Summary1 min read
TL;DR
A human error at a CyrusOne data center in Illinois caused a 10+ hour outage for CME Group, as staff failed to follow cooling procedures, raising reliability concerns for financial infrastructure.
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CyrusOneCME Groupdata center outagehuman errorfinancial infrastructure
According to Mars Finance, CyrusOne confirmed that its data center in Aurora, Illinois, experienced a market outage of over 10 hours due to human error, affecting CME Group operations. On-site staff and contractors failed to follow standard procedures to evacuate the cooling towers before the onset of cold weather, ultimately leading to cooling system overload and temperature rise. CyrusOne is jointly owned by KKR & Co. and Global Infrastructure Partners, and this incident has raised concerns about the reliability of financial market infrastructure. Previously, on November 28, CME Group commodity futures trading was suspended.