Ransomware attack halts online payments for 70K Bryan Texas Utilities customers
TL;DR
A ransomware attack on Bryan Texas Utilities' third-party payment processor BridgePay has disrupted online bill payments for 70,000 customers for six days, starting Feb. 6. BTU is working to resolve the issue and assist affected customers.
Source: KBTX 3
Bryan Texas Utilities (BTU) customers continue to experience disruptions from a ransomware attack tied to third-party payment processor BridgePay. It’s six days into the incident, and thousands of customers remain unable to pay their bills online using credit or debit cards. The outage began Feb. 6 when BTU’s payment processor became unavailable following a ransomware attack linked to BridgePay, the utility’s third-party vendor. According to BTU’s public information officer, Meagan Brown, the utility service serves about 70,000 customers across the Brazos Valley. Once the issue is resolved, BTU said it is prepared to work with customers who may have difficulty paying bills that accumulated during this ransomware incident. Full Story